Question 1

What is the purpose of your FAQ section?

Accepted Answer

Our FAQ section provides quick answers to common questions about our services, location, booking procedures, and treatment options, helping you get the information you need promptly.

Question 2

What is physiotherapy?

Accepted Answer

Physiotherapy, also known as physical therapy (PT), is a healthcare profession that focuses on promoting, maintaining, or restoring health through patient education, physical intervention, disease prevention, and health promotion. Physiotherapy uses movement, exercises, therapeutic modalities, and manual therapies to help people manage pain, improve function, and recover from injuries or illnesses.

Question 3

Do I need a referral to see a physiotherapist?

Accepted Answer

No, you don't need a referral to see us. However, if you have a complex medical history, it's advisable to get a referral from your GP for comprehensive care.

Question 4

Can I use my health insurance?

Accepted Answer

Yes, we accept most major health insurance providers, including BUPA, AVIVA, and AXA Health. Mention the appropriate code when contacting your insurer. Visit our insurance information page for a full list.

Question 5

How do I make an appointment?

Accepted Answer

We provide a user-friendly online booking system that allows patients to schedule appointments effortlessly with just a single click, ensuring a swift and seamless process. Additionally, appointments can be scheduled via telephone or by leaving a message on our contact page, and we will respond promptly.

Question 6

How long is the first appointment?

Accepted Answer

Your first appointment usually lasts 45 minutes to 1 hour, allowing for a thorough assessment and a personalised treatment plan.

Question 7

How many sessions will I need?

Accepted Answer

The number of sessions varies depending on your condition and individual needs. Your physiotherapist will discuss a treatment plan after the initial assessment. Typically, patients may require multiple sessions to achieve optimal results, and progress will be regularly reviewed to adjust the treatment plan as needed.

Question 8

What can I expect on my first appointment?

Accepted Answer

Please anticipate a comprehensive evaluation, which will encompass inquiries regarding your condition, the duration you have experienced it, your past medical history, current medications, and its impact on your daily life. For additional information, please refer to our About Us page. Additionally, your physiotherapist will discuss a personalised treatment plan tailored to your specific needs.

Question 9

What type of treatments do you provide?

Accepted Answer

Physiotherapy can include manual therapy, exercises, electrotherapy, and other techniques.

Question 10

What should I wear to my appointment?

Accepted Answer

Wear comfortable clothes, and bring shorts or a vest if you have issues with your legs or upper body. This will allow the physiotherapist to assess and treat the affected area more effectively.

Question 11

Do you offer online physiotherapy sessions?

Accepted Answer

Yes, we offer online physiotherapy sessions, including a free 20-minute video consultation. Book a remote session on our booking page or get in touch by leaving us a message via our contact page.

Understanding the Benefits of Physical Therapy for Recovery

Overview of Shockwave Therapy

Why Tailored Care is Key in Physiotherapy

How Sports Therapy Supports Long-Term Health and Mobility